DirectStream is Stuck


#1

Very frustrating. All of a sudden, my DSD screen stays on. If I hit the blue logo button, the entire DAC goes off, but I can’t get it into “hold state” where the DAC (and the blue light on the logo button) is on, but the screen is off (which is how I left it previously). I’ve done a power reset with the switch and then a power reset with the power cord multiple times. The screen is stuck on the USB source page and will rotate through the sources, but when I hit the logo in the top left hand of the screen (looks like a gear to me), nothing happens (so I can’t get out of the “source” screens).

Thoughts appreciated. Apologies if I missed a similar thread, which I looked for, but could not locate.

Thanks.


#2

Does pressing the DIM button on the remote cause the screen to go off like you want?

If the touch screen in general isn’t responding there’s also a How To about calibrating the touch screen: http://www.psaudio.com/ps_how/how-to-calibrate-a-perfectwave-touch-screen/


#3

Thanks. It would not previously respond to the dim button on the remote, but I recalibrated per the instructions in the link, and all is well now.

Thanks again. Amazing product.


#4

Hello

I am in Vietnam i am also using this DAC and also have the problem with touch screen. I have done re-calibrate the screen many times, reset all but the screen does not work and especially the volume on the screen is not standing 1 set point but running up and down

Could you please kindly help me to guide how to fix and any maintenance service in Vietnam

Appreciate

Hiep