. . . I didn’t intend and I’m not interested in the internal politics.
It is not a matter of politics, internal or otherwise. Ted is not responsible for the Bridge in any way. He also is not an employee of PS Audio and is not under any obligation to provide support for its products.
Instead, Ted is graciously volunteering his time (a lot of it) answering our questions about the DS itself, which he developed. We are very lucky to have him here.
If you have problems with the Bridge, please post in the Need Help? Got a Problem? subforum, or give PS Audio a call/send PS Audio an email.