I am getting this error on my DST: “file r/w error”
I noticed that when I go to the settings, it says “IP not connected” or something
Any idea what I am doing wrong?
When you display the settings screen, you should see an IPv4 address on the last line of the screen - something like 10.0.0.20 or 18.104.22.168 depending on how your router assigns addresses. If there is no address, the DMP isn’t talking with your router and isn’t properly connected no matter what it claims the internet status is on the main screen.
Also, verify that the Unit ID field (the first line on the settings screen) is populated. If it is blank, your unit won’t connect to the PS Audio database. In this case, contact PS Audio support.
If there is a unit ID but no IP address, try rebooting the DMP or restarting your router or both. Additionally, verify that the ethernet cable the DMP is using isn’t faulty and is correctly plugged in. Consider swapping cables with another device that can connect. Ports also go bad - switch the cable to a different network port.
Depending on how your router is set up, you may have to access its administration console to allow your DMP to join your network.
Once you get the DMP on your network, there is more work to do:
Go here to register your DMP so the PS Audio database recognizes it.
Then go here to see your playlist. As you load discs, they should appear in your playlist. Use the playlist to edit disc data and add artwork.
Even after doing this, you still may get the “file r/w error” message. This happens all the time. It may be caused by no entry in the database, a problem in transferring that data to the DMP, a problem writing the data to the SD card, a collision of dust particles in your living room, strong winds in North Dakota, or a supernova in a distant galaxy.
When you get the “file r/w error” message, first check your playlist to verify the PS Audio server has detected you’ve loaded a disc and found the correct disc info. You may have to update the entry or add artwork. Then try stopping play, tapping the play button, tapping pause, and patiently waiting for the metadata and artwork to reload. If the disc is playing, the artwork often does not load correctly.
Sometimes the artwork will not load no matter what you do. You can try uploading a new version of the artwork to your playlist - sometimes this fixes the problem.