Firmware Update time P10


#1

Hi there - my P10 does not work properly as mentioned in another thread. Now trying to put on new Firmware. Followed the instructions and Logo on the front is blinking, every 10-15 seconds some clicking sound. Does it now for 45 minutes approximately. Is that normal? Thanks!


#2

The flashing light shows that it is still trying to load code. This process should complete in about 1 to 2 minutes. If it is taking longer than 5 something is struggling to program. I would recommend power cycling it from the back and see if it loads the second time. If it is continuing to struggle I would give our customer support guys a call and see if they can help you get squared away.

Regards,
Matt