long time bridge user (early adopter of original pwd/bridge, then upgraded pwdii, recently traded both in on dsd/bii) experiencing a new problem.
bridge is connected directly to router via cat6e, was working fine for a few weeks, then this strange problem started…
whenever i stream files from library or radio, the audio intermittently cuts out, and there is an audible “click” from the dsd, the same sound it makes when powered up and ready. network icon shows connected all the while, timer keeps going down on both dsd and jriver, just no sound. if i touch or slide the volume control on either the dsd touch screen or jriver media center the dsd clicks, screen refreshes, sound comes back, then a few seconds later the dsd clicks, screen flashes, sound drops out again. intervals are random, but it rarely plays for more than thirty seconds or so…
what i’ve tried:
recalibrate touch screen
changed out network cables
changed port connected to in router
removed bridgeii from jriver and recreated instance
appreciate any insight or advice.
already left a vmail for alex, but thought i may as well cast a line here as well…
received force overwrite firmware from Alex/engineering via email.
flash overwrite didn’t take on first reboot and display come up inverted.
reformatted sd card and copied files over again. firmware overwrite worked as expected after reformat (probably fat32 before).
removed force overwrite card, restarted in display calibration mode, and after clicking the four corners in numerical order, the display re-inverted to correct right-side-up orientation, and bridge ii seems to be streaming uninterrupted again after dsd firmware flash.
just confirming correct versioning of dsd and bridge firmware now, but hope this was just a weird anomaly.
thanks again Paul for passing on the support request and thanks to Alex for getting me sorted out and streaming again!