OK, second try. Rebooted laptop and NPC; verified that the third screen on NPC shows "USB:Enabled."
The manual specifies that the NPC should be connected first, so I did that. The setup program starts, says “Checking system status,” and then tells me that the NPC must be connected, and to unplug/replug if it’s already connected. (Slight contradiction from the manual here.) After replugging, I click “Next” but continue to receive the message about the NPC needing to be plugged in. Whenever I unplug/replug, I do hear that combination beep/thud that you always get when you plug in a USB device.
I unplug the NBC and reboot everything but leave NPC unplugged. Start setup, get the same message about needing to plug in, do that, and continue in the loop of clicking “Next,” seeing “Checking system status,” and then being told to plug in the NPC. If I cancel out of the setup program and open Device Manager, I see the PSA USB 1.0 driver under “Sound video and game controllers” but no separate PS Audio 2.0 stuff (not surprising, since it didn’t install).
If it’s a firmware issue, that’s good since I won’t have to ship the NPC back to Boulder. Hope PSA can sort this out soon so I can get a working unit. Meanwhile I will enjoy the very nice phono section to play vinyl.
Now listening to phono over i2s @96/24, very nice, no hitches. Cannot test DSD as no player yet nor USB, no recording app yet. But great SQ and user friendly, a big step up for my analog. BTW in order to run my 7.2 sys the NPC is direct to my Classe surround processor, and for digitizing phono, into my PWD then to a second set of Classe Ana inputs. Works, sounds great, also great for the wire business
@radioclash
I too had trouble with getting the USB driver installed for my PWD. I don’t believe I have ever gotten it working by going through the process outlined in the database. (unplug USB, plug it in when prompted by installer etc…) A workaround that is easy and how I install the USB drivers when I go back and forth between USB and Wavestream is as follows.
1) open device manager.
2) right click on PS Audio Nuwave phono
3) choose update driver software
4) choose Browse my computer for driver software
5) choose let me pick from a list of device drivers on my computer
hopefully here you will see the driver you want to install. On my system I have two PS audio USB drivers and one that just says USB audio device. The PS audio drivers each have a date. I choose the most recent one.
6) Choose the desired driver
7) Click next
Once it installs, click close.
Then I just restart the computer and I am done. Hope this helps you Sir
^ Nice job and great suggestion!
Try removing all versions of wavestreamer if it is installed. There might be a conflict with the NPC driver.
Note, however, at least on my machine, Device Manager identifies the USB driver as WaveStream. One needs to pay attention. 
@elk Yes there was a conflict with the Thesycon USB drive and wavestreamer, but the latest version of wavestreamer seemed to fix it, but earlier versions if not completly might cause probelems
My instructions were generic Windows helps and since PSA did not ship me an NPC to test [ he he he ] I do not have any direct experience to share.
As far as the PWD USB, I did not get it working and now have my Mac Mini away from my rig so will have to wait for a free day to move it closer to play with it again. If I recall, it worked with EMM so it might have been settings in Jriver that were not as required.
Thks Gordon, should not be this difficult me thinks, a reoccurring problem for me, today P Music is playing but no JR 19 as yet, a week now. Don’t know what JR setting it would be having messed with it for a long time now.
So, the good news is that the issue does indeed appear to be a driver or firmware problem. They have duplicated the same problem that Magister and I have been having. An driver/firmware update is in the works. I will gladly hold onto my NPC until then. B-)
Now, hopefully we will be getting the driver/firmware update before the WaveStreamer. 
radioclash said: They have duplicated the same problem that Magister and I have been having. An driver/firmware update is in the works.
Thanks much for passing this along!
I have found away to shut off the PS Audio Blue Light Logo on the front.
Point the Perfect Wave DAC’s remote at the NPC and press off.
The NPC keeps playing (at least through the anaolouge inputs that I using)
Is there a remote for the NPC?
Please advise.
I too recently recently received my NPC and was a little perplexed by the packaging. The plastic holding the NPC in place was a type of packaging I’d never seen before. My first thought was to cut the plastic, it looked like shrink wrap, but that didn’t seem right. So I tried to pull the whole thing out of the box, it was a bit of a struggle, but I did get it out to discover the cardboard insert unfolds and releases the tension on the plastic. Very clever! I think it would be wise to include a sheet of paper on top of the packaging explaining how to remove the packaging (and to save it). Once the plastic is cut or damaged it will no longer hold the NPC in place. As for the sound of the unit I haven’t connected the turntable yet, just got back from Europe and am still jet-lagged, don’t want to do anything stupid (and expensive)!
I agree. I’ll pass this along.
Paul was not exaggerating when he said these NPCs respond very well to a good quality power cable. This is true for pretty much any component of course, but this time it really knocked me on the floor. While waiting for my AC-12 to arrive, I had been using a .5 meter AC-5 to connect the NPC to the PowerBase. The AC-12 arrived today, I switched out the AC-5 and POW! Pretty much blew my face off, which is always a good thing. B-)
I already had an AC-12 feeding the PowerBase from my Power Plant, but just this addition of the .5 meter AC-12 from the PB to the NPC made a huge difference.
@radioclash Indeed, the NPC is perhaps more sensitive to power cables than most products we make!
Very interesting and thanks for the report.
Paul, any idea why this might be?
Got the USB all hooked up and the first thing I did was to pick out a beat up copy of “Old and in the Way” that had been given to me by an old friend several years ago. It’s in pretty poor condition and its sentimental value is the only thing that has saved it from the trash can. I put the record on the turntable and ran the USB input through Adobe Audition with a click reduction filter while monitoring it real-time through headphones. The filter worked very nicely to make the record listenable. Now we just need Wavestream to play it back through the PWD. I’m really enjoying this new toy, Paul. Thank you.
PK45K wrote:
I have found away to shut off the PS Audio Blue Light Logo on the front.
Point the Perfect Wave DAC’s remote at the NPC and press off.
This doesn’t seem to impact the I2S connection, but it does break the USB connection. If you’re trying to install the USB drivers and you have the light turned off, you’re going to have a problem.
-Pb
Pb,
FYI, the complete show from which the Old & in the Way album was taken plus another show are now available in 96-24 (at live downloads.com or David Grisman’s site but I think the latter just links to the former). David Grisman has been rereleasing a lot of his material in high res and the sound quality is generally quite good. Not to say you wasted your time digitizing the original–I would have done the same thing.
Peanut Butter said: . . . through Adobe Audition with a click reduction filter . . .
A suggestion:
If Adobe's plug-ins allow you to listen to what is being taken out (to audition just that which is being removed) it is wise to do so. Many click reduction algorithms are quite crude and remove a great deal of transients and other musical information - not just the clicks. It is often better to leave the clicks in than to lose the musical goodness.
The best declickers provide many adjustment parameters. By previewing what is being taken out in real time, and adjusting so that desirable information is not being removed, one can find a happy medium.
The use of poor noise reduction/improper settings on hiss, rumble, clicks, etc. is one of the many reasons many LP to digital transfers absolutely suck.
For the serious audiophile I strongly recommend purchasing an excellent noise reduction program and learning how to use it or completely leaving the signal alone.
Consider iZotope RX 3: http://www.izotope.com/products/audio/rx/ As an additional incentive, the base version of RX now includes iZotope's 64-bit SRC sample rate conversion and MBIT+ bit-reduction dither - some of the best on the market. You can also use it to record and monitor your transfers.