P 10 "Control" from website not working


#1

I own one P10.

Control says I have two P5s and three P10s and they are all not my serial number.

Suggestions?


#2

The same happen to me, both reported P5 have the same S/N reported though.

Luckily I still can control my P10 via http://powerplay.psaudio.com/

This have happen with new website coming, before I saw my P10 with proper serial number


#3

Please contact mayoura@psaudio.com and she will help you get connected. We’re still working out some bugs in the new website and in the meantime we can handle issues one at a time as they come up.