Was it ever mentioned by anyone here why Ted made such a hasty departure?
[If you bought a new Directstream 2, your lying if you donāt admit that Tedās updates were a huge perk.]
Incorrect. I and others bought the unit because how good it sounded, sans updates. If and when there were updates was merely a fun perk.
I do not feel cheated in the least.
I am sorry your are disatisfied by this wonderful DAC.
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I love my Directstream 2. I feel cheated that the updates came to an abrupt end. Especially since this was a selling point.
You are fully entitled to feel this way.
But the angry rants and name calling have become tedious.
It is time to move on.
Letās discuss Firefox and Windows!
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They didnāt say how many updates and for how long. It should be completely obvious when buying components from a company that is constantly upgrading lines this is going to happen. Just like every other audio company out there.
I would not miss this pointless thread if it suddenly disappeared.
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I apologize for calling Paul- Mister Rogers ish.
Canāt you follow this forum on your phone?
I could use another 24 hours.
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ā¦ for this thread to turn black!
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Krelldogās post has enough vitriol and venom that it deserves to be pulled as it doesnāt stay within the bounds of good healthy discourse. However, I think weāll leave it intact as I understand a number of folks are upset. Itās always hard when expectations arenāt met. I get that. We all get that.
I am sorry the DSMKII didnāt go on forever. I remember the anger when we moved from the MKI to the MKII. And now thereās the PMG DAC. And letās be clear about that. The PMG DAC is not the last DAC weāll release. Someday there will be a new PMG DAC - and yes, this is āMr. Rogersā telling you that. 
Weāve been designing and building DACs since the CD was introduced in 1982. With new knowledge and ideas we will always lean towards the update, the new model. Itās progress.
But you all knew that. Right? You all understand weāre not going to come out with the ultimate this or the ultimate that? Doesnāt exist and wonāt exist. DirectStreams had a good decadeās long run. We poured our hearts and souls into that product just as weāre now doing the same thing with the PMG series. Itās what we do. Itās why weāre here. Progress.
I really appreciate all the support for the company and, though I havenāt read the beginning of this thread, I assume from its title it started off with a bit of anger. Weāre going to do our best to make this transition as easy and painless as possible for those who wish to upgrade. For those that do not, the DSMKII is still one of the best DACs out there. A better, newer version doesnāt diminish that.
As a company, weāll keep innovating and moving forward. I assume most of you would be encouraging towards that end.
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I donāt know but that certainly would support it I think. Is this forum available on an app? I really do not enjoy staring at a cell phone when reading though.
When the last update came out I wrote to Ted and told him that he had outdone himself.
At that time I really couldnāt imagine how it could be improved upon. I guess thatās why I donāt feel like Iāve lost very much.
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To recall Alvy Singer, a company is like a shark, it has to keep moving or it dies. We donāt want a dead shark on our hands.
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I remember when MK2 came out, Paul (or someone from PSA) mentioned the firmware updates would not be as often as MK1. There is a limit to how much improvement could be made because MK2ās SQ is already near to the mountain top. It was also mentioned that the updates would be once every few years, not once every few months like MK1. The last two updates were concentrating on lowering the noise floor, and I believe Ted has made most of the improvement in that area already. Even if there were more improvement possible, it would not be as significant as the last two.
So, if there is a new way of design to bring significant improvement to a DAC and is for sure beyond the capability of MK2, what should PSA (or any company) do? There are only three solutions:
Sit on it and do nothing, until another FW update on MK2 (however long that will take) comes out, an entire new line of components that sell at much higher price, or
keep the price low to replace the existing topline product.
PSA made a consensus decision to keep the price reasonable and will give better trade-in value on MK2. I tend to think that is the best way to survive a business.
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I have an old MacBook Pro (2015) that serves as my Roon Core - its not officially supported - and hasnāt been for a while now, but there are YouTube videos around that provide instructions to update to the latest OS. So I am on Sequoia at the moment with all latest updates.
For anybody that has aging hardware, there are workarounds available that enable you to update to current OSs.
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I think thatās great that a good trade in price will be given to those who purchased the DSD MkII towards the PGM DAC, but what about those who live in Europe that purchased a DSD MkII? I donāt believe they have that option.
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True, they never had trade-in options before. I donāt know if PSA could do anything for the foreign buyers, and Iām not in the position to speculate.
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I would suggest that you keep it and enjoy it.
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I donāt own a DSD MkII, I just sympathize with those who recently purchased one.
I had my DSD MkI upgraded by JK Richards and Iām pretty happy with it. Will be checking out the new PMG DAC though.