I have the PS Audio remote control with the brushed aluminum face. With the DMP, I have experienced issues where it would require several presses of the same button on the remote before the unit finally responds. For example, I would press the Play button, or the Pause button, nothing would happen, so I would press it again. Sometimes it would take 2 or more presses before the action occurs. I know some others have complained about the same issue.
Here is what I discovered with my remote, which is rather new. If I press firmly, rather than pressing ONLY hard enough to experience the click, I have no issues with a single press and immediate response from the DMP. If I press with less pressure, with enough force to get a click, but not exaggerating the press, I get random responses. I did a little experiment and duplicated this phenomenon consistently. Hard, deliberate presses gets immediate and reliable action responses. Lighter presses (but still achieving button clicks) gets random and unreliable actions responses.
So, it makes me wonder… Is this a mechanical issue with the remote where the click occurs but doesn’t quite make a contact with whatever initiates the IR command in the remote control itself? Or, is this an issue where by pressing harder, the button is actually held down for a slightly extended period of time and the DMP needs that longer signal period in order to register and act on the remote control command (maybe a timing thing)?
I would be interested to hear if this FIRM button press resolves the issue for other users as well.