I was already a loyal customer. They did not need to win me over. I required a replacement DS. TJ said it will take 5-10 days before ship. I said okay, no problem. Then he said wait that is wrong, can get it out of here in 2 days. The order was placed today at about 2:30PM CO time. Well knock me over with a feather. It is already in the hands of Fedex. Fedex mind you, not UPS either. So I know it does not arrive destroyed to boot.
PSA should be a model on many levels for a lot of other companies. Both small and large. I know I am a fanboy but they earned it from me. Do you think you would get this type of red carpet treatment from your phone carrier lol. I want to thank TJ, Jeremy and everyone there.