I’m with @avadia on this one. The only reason for me to persist with trying to get Redcloud on to my DSJ is so I can sell it and save somebody else from the effort.
Frode saidI have in my possession several products that are max a couple of years old.
All of them upgrades effortless over Internet. If there is a digital product currently in the pipeline without a network upgrade I would say it resembles a relic of the past.
Do they have a way to go back ?
rogerdn saidDo they have a way to go back ?
Why would you want to go back? Apart from of course needing to go back before you can go forward again.
brodricj saidWhy would you want to go back? Apart from of course needing to go back before you can go forward again.
It should be obvious, there are a few who like Huron better than Redcloud, etc.
It should be obvious, there are a few who like Huron better than Redcloud, etc.
I think he means its a hassle to go back to an earlier firmware…load it into the ds…remove it…and then reload… the new firmware.
rogerdn saidIt wasn't obvious because @frode was referring to software updates on things other than DS. In which case the only reason to go back would be because of a bug in a new firmware, and the way they are usually fixed is with a new new firmware which obviates any need for going back. As far as DS updates are concerned, I don't bother myself with what earlier software might sound like, I will always stick with the current production firmware. That is, if I can get it to install, which often I can't. And read often as meaning every time.It should be obvious…
@brodricj I was wondering, did PS Audio service get involved with your update problems? Seems like the solution is to send you some shipping labels and fix your DSJ…or send you a free SD card with the update…or something.
Seems your situation is a PS Audio Service issue.
brodricj said . . . the only reason for me to persist with trying to get Redcloud on to my DSJ is so I can sell it . . .Is this hyperbole or truly your plan?
Avadia said Really? You have to ask this question? Ok, let’s compare...I'm not sure if you're trying to insinuate you wish the Directstream to work the same way or not. Unfortunately because the Sr doesn't have a dedicated RJ45 port this isn't a viable option to deliver firmware updates. One common thing I've noticed is that people using macOS seem to have greater failure rates updating and I suspect it's because macOS doesn't support formatting to FAT16 as easily as Windows does. In Windows it's as easy as right clicking on the SD Card and choosing format. The process in Windows literally takes less than 2 minutes. If macOS is giving you that much of a headache (and I assume not even formatting the card properly in many cases) it would seem logical to use a Windows computer to get the job done.
I get that the PS Audio method may take roughly 2 more minutes of your time, but without a dedicated RJ45 port it’s next to impossible to create a way to do this that’s any easier. I have an $8000 JVC 4K projector and to update a firmware on it they still require you to use RS-232. I can tell you from first hand experience that there are still a lot of CE manufacturers out there using far more archaic methods for updating software than how PS Audio handles it. I understand the frustration, but I simply do not agree that the process is “outdated” or “difficult”. Given the options that a stock DIrectstream has, how do you propose to make it easier than the current SD Card method?
It was the ability to update the firmware on the DS, ‘plus the DS’s incredible performance’, which really sold the dac to me… My previous dac which cost double the price of the DS required a new mother board for major updates / upgrades costing roughly 5K each time…
It is all relative ! A YES button for updating the firmware would be an excellent addition to the DS box “but there isn’t one” – the simple task of changing the DS firmware with an SD card is waaaay more acceptable than other alternative methods… The DS is a piece of cake to update and I reckon I could do in my sleep… MAJOR sonic upgrade for FREE…
Seegs108 said One common thing I've noticed is that people using macOS seem to have greater failure rates . . .If true, this would be ironic as the download is often created on a Mac (along with the odd empty directory Mac OS adds).
I have an $8000 JVC 4K projector and to update a firmware on it they still require you to use RS-232.Yike. This is truly archaic, 1960's technology.
Seegs, you make a good point, which I hadn’t even considered as it doesn’t apply to me. I have a Bridge II installed, so my DS does have a dedicated RJ45 port. But obviously you are correct for many DSDAC owners, and that is something that would have to be considered by PS Audio. Certainly not an insurmountable issue as so many high end components nowadays come with Ethernet, including the DMP. Including one on the DSDAC (or it’s successor) would seem easy enough. Or at least making Ethernet updates a possibility for those DSDAC users who have gone to the extra expense of adding a Bridge card.
As for your windows comment, I don’t see how it is remotely “logical” to purchase a windows computer just so I can update the firmware on my Audio DAC. I haven’t owned a windows machine in over a decade and have no use for using windows on my Mac either.
Regardless, my comment was really just a sarcastic rebuttal to some of the fanboyism that gets displayed on this forum sometimes. The bottom line is that, yes, it is much easier, simpler, and time-efficient to update my Marantz, or my Oppo, or any number of other components, than it is my DSDAC or DMP (which does have a dedicated RJ45 port, by the way). This is ultimately a (minor) design flaw in the PS Audio products. It’s not that big of a deal, but let’s be honest about it instead of pretending it doesn’t exist with silly questions like: “Gee, how could they possibly make it any easier?” Obviously, they can make it easier. And for some subset of users at least, the current method is more problematic than for others.
brodericj - Community Leader said: “That is, if I can get it to install, which often I can’t. And read often as meaning every time.”
Why have you not swapped out your unit, if it fails to upgrade consistently? That’s the sort of thing PS are usually happy to do.
Avadia said As for your windows comment, I don’t see how it is remotely “logical” to purchase a windows computer just so I can update the firmware on my Audio DAC.Fortunately, a Windows PC is not necessary. Simply install this program from the SD Association click
Regardless, my comment was really just a sarcastic rebuttal to some of the fanboyism that gets displayed on this forum sometimes.We need these nudges at times.
This is ultimately a (minor) design flaw in the PS Audio products.I am not convinced it is a design flaw. The process offers tremendous flexibility I have not seen in products which offer automatic pushed upgrades via the Internet. I appreciate being given full control.
(As an aside, this debate is akin to Apple v. Windows. I dislike the walled garden of Apple, others love it. I would thus predict Mac users would gravitate toward automatic pushed updates. This is not a Mac user criticism, we all prefer different things.)
badbeef said brodericj Why have you not swapped out your unit, if it fails to upgrade consistently? That’s the sort of thing PS are usually happy to do.An excellent point. And I should have thought of it as well. Perhaps there is something wrong with the unit.
I woulda been “all up in their grill” about it.
Even if I’m a “DMP Fanboy” - despite being a DMP Functionality Hater. Pretty sure Paul’s DMP in MR1 works WAY better than mine (just used it a few weeks ago with my own discs), but I suppose that’s because mine was an early beta unit, and I’m guessing he has a more current production unit with the latest iteration of FW.
Elk saidI'm not saying that macOS is the reason, as both operating systems allow for proper formatting, but rather that because it's more difficult to format a card to fat16 on macOS (more steps involved), it's more difficult for those less technically inclined to do updates properly. In Windows it's supported natively with no extra software needed and I think that's the reason why it seems more people report problems when using macOS. Or maybe it's just that more Directstream users own computers with macOS on it and this is why there is a disproportionate amount of problems reported with it?Seegs108 said One common thing I've noticed is that people using macOS seem to have greater failure rates . . .If true, this would be ironic as the download is often created on a Mac (along with the odd empty directory Mac OS adds).
Seegs - uh, “not”.
badbeef saidSeegs - uh, “not”.
Yes?
Pretty much your entire post would seem to be from a Windows perspective, which Mac users would scratch their heads over. I can format a Fat 16 card as easily as Mac - two versions of Mac and MS-DOS and Ex-FAT. Can WIndows users do the same?
…and every sentence has seeming misconceptions as well.
Don’t get me wrong - love ya, man : )