The title in subject line is a continuation of thread started in 2018
USB Input not working and the Screen is scrolling white lines
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I am having the same problem with the SGCD that I purchased in March 2020. When switching to the HT selection(mode) you hear a POP!. In my case it came from the left channel and blew a tweeter from a Focal 1028Be speaker. I called PS Audio about this and talked to a tech in April with his advise. Called back with the results and no reply back from the tech. I have called the PS Audio several time since leaving messages to the Tech Support Group. I have also contacted the sales person that sold me the SGCD and 2 M700. He has replied 3 times reassuring me that this issue has been passed to tech support. I have given details of the troubleshooting ask of me but no replies of a resolution.
I understand that I purchased an entry level system but I figured this would lead me to a top level system with PS Audio. I have held writing this but I am not hearing anything back as a customer and I am absolutely dumbfounded!