I downloaded the USB Software from the PS Audio website as described in the SPROUT Manual. When I tried to install it says USB Cable needs to be connected. It actually was but still did not install. Instruction said to disconnect and reconnect and I did, press NEXT in the install window but same message kept coming back. (Also after restarting computer a few times)
Please advise what this problem could be. I used a standard USB Cable which admittedly is a bit old. Do I need to use a specific type (Audio) USB Cable?
Thanks in advance for your help!