Has anyone experienced problems with P10 not recording data, (THD, Watts and Voltage) properly on a daily basis. I have noticed when logged on to power play control that when I check performance I see irregular intermittent records of data, (THD, Watts and Voltage). The unit appears to be functioning and the technicians at PS Audio suspect it is a server issue and they are looking into it. Have had this problem since October 2014. for the month of February 2015 it did not record any information for 23 days. The Ethernet cable is new and plugged into an Airport Express router. The connection is green on front of display, (SD card), firmware 39 update installed and the connection appears active behind the unit. Any suggestions, technician indicted that they would contact me.
Two other issues, when logged on and at performance page the real time is displayed incorrectly by 3 hours. The second issue is even though monthly e-mail event summary is checked I have never received the automated e-mail summarizing the months data. If anyone has experienced these issues and has the solution(s) I would be highly appreciative of it. Thanks, Paul