May I ask if anyone can help. My power director appears to have a problem. I had a brief power outage at the house while my system was on. Unfortunately it could not be restarted after the power came back. The PD4.7 no longer supplies power to the rear outlet but the front port appears to be working. Can anyway shed light on what could be the cause of this?
I don’t think there was a massive surge or anything like that. In fact, I have another power conditioner plugged into another system and that survived unscathed.
Thanks in advance…
I’d suggest you contact PS Audio Technical support via email or phone.
Sorry to hear about that Power Director! It sounds like that guy may need some repair - we are no longer able to service those units directly, but if you could reach out to email@example.com, I’d be happy to get you over some schematics for some local repair.
Thanks and best wishes!