This could go in System Photos but wanted to highlight PS Audio’s outstanding service.
Several weeks ago I decided my gear would look so much better all in black so emailed PSA and asked if they had a black chassis for a PWT. Well TJ emailed right back that they did happen to have one and we negotiated a very fair price. Well long story somewhat shorter the chassis had some mechanical integrity issues. Then TJ indicated they had a trade in black PWT due to return in a few days. Mind you this trade had all internals replaced within the past few weeks! Well my interest was peaked to say the least. It took a bit longer than originally estimated but I now have what amounts to a nearly new PWT in black at NO COST. I literally did not pay a penny for the unit or shipping in both directions. I sent my silver PWT back on PSA’s dime for full credit on the black PWT. Wow!
Really floored at PS Audio’s commitment to customer service and a special thank you to TJ Tomasetti and his colleagues.
Thanks again guys!