Please no more personal comments. They easily go both ways.
yes, setup and room matterā¦essentially also noted by the video reporter who attends audio shows to report on marketer presentations
as an āobscureā singer wrote/sang, whatās wrong with that Iād like to know
And how tricky and subtle these things can be.
Tellingly, the 'Tuber describes how he looked extensively for the problem, including checking the wiring for phase, but failed to find anything amiss.
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Re-reading my original post and those that followed leads me to offer a clarification and a virtual olive branch to you.
In hindsight, I should have written, āIf I were the videographer, I would never have posted this videoā¦ā
I truly did not intend to focus my criticism on the fact that you shared the video.
Peace.
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It gets complicated. Turns out after speaking with the guys that during one of the speaker moves they switched the Kimbers from spades to bananas to help make it easy to swap speakers and, apparently, however pulled apart the cables put the red banana on the black wire etc. So, when you looked at it it was fine. But, wrong. An astute dealer caught it, reversed it and all was good. Thank goodness for the dealer!
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Among Paulās long list of credits, he is also a fine and prolific āYouTuberā, publishing daily among the best audiophile YouTube videos with 216,000 subscribers
Tricky to track down indeed.
Kudos to the dealer who figured it out.
A good reminder to start with the basics.
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Or have cables with non removable end fittings 
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Non removable? Audiophiles find a way!
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When I bought my speakers as passive I knew I was going active and didnāt attempt to listen passively.
To go active I joined the crossover inputs to the outputs and had a listen. I spent about two weeks being unable to get the system sounding correct. I was careful to ensure that the tweeter cables were correctly connected and for the mids and bass units relied on the red terminals being positive. Eventually I checked the phase of the bass units and mids and to my surprise one of the mids had been wrongly labelled. I canāt imagine how the speaker ever passed the manufacturerās testing.
Yeah. And then thereās that. 
Indeed, thatās what the guy said just before the video ended, but he posted it anyways. A follow-up is definitely warranted. What I find disturbing (perhaps thatās too strong) is that whoever was in the room (as a rep) did not seem to notice until well after.
Fish
Fish?
I did notice in the video that there was a display for Kimber cables as opposed to the Audioquest being sold by PS Audio. Is that because the Canadian dealer sells Kimber?
Thank-you for taking the time to investigate and share your findings with the community. We are all fallible, and some more willing to admit it.
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Weāre family.
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Yup. Kimber is their go to brand that they sell and to be honest, I like Kimbers a lot.
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edit I really like the treble presentation. Even on the phone I felt that it is pretty natural.
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He could have done better in being up front with what the initial problem was by noting it in his return video. At least he circled back and provided evidence the problem had been corrected, a speaker was wired out of phase and was not obvious from a casual inspection.